Labmix24
Data privacy statement
General information
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data privacy statement.
When you use this website, various personal data will be collected. Personal data are data with which you can be personally identified. This data privacy statement explains which data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to advise you that data transmission over the Internet (e.g. when communicating by email) can have security gaps. Absolute protection of data against access by third parties is not possible.
Name and address of the person responsible
We, Labmix24 GmbH, are to be designated as the person responsible within the meaning of the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG) as well as other data protection regulations for our website and the associated data processing. Comprehensive information about our company can be found in the Imprint/Legal Disclosure.
Phone: +49 2852 96064 00
Email address: info@labmix24.com
The responsible body is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).
Data protection officer
Our data protection officer can be reached via the following contact details:
E-mail address: datenschutz@labmix24.com
Rights of the data subject
If personal data of a user is processed, the user is a "data subject" within the meaning of the GDPR. He has the following rights with respect to us as the person responsible:
Right to request information
In accordance with Art. 15 of the GDPR, you can, at any time and free of charge, request information about your personal data that we have processed.
In your request for information, you should be specific about your concern in order to make it easier for us to compile the necessary data. Please note that your right to information may be restricted under certain circumstances in accordance with the statutory provisions (in particular Paragraph 34 BDSG).
Right to rectification
If the information concerning you is (no longer) correct, you can request a correction according to Art. 16 of the GDPR. If your data is incomplete, you can request it to be completed.
Right to restriction of processing
You have the right to request that the processing of your personal data be restricted. The right to restrict processing exists in the following cases:
- If you dispute the accuracy of your personal data stored by us, we usually need time to review this. For the duration of the review, you have the right to request that the processing of your personal data be restricted.
- If the processing of your personal data happened / happens unlawfully, you can request the restriction of the data processing instead of the deletion.
- If we no longer need your personal data, but you need them to exercise, defend or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of being deleted.
- If you have lodged an objection in accordance with Art. 21 Paragraph 1 of the GDPR, your interests and ours must be considered against each other. Until it is decided whose interests prevail, you have the right to request that the processing of your personal data be restricted.
If you have restricted the processing of your personal data, this data - apart from its storage - may only be used with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person, or processed by the European Union or a member state for reasons of important public interest.
Right to erasure
You can request the deletion of your personal data under the conditions of Article 17 of the GDPR. Your right to erasure may depend among other things on whether the data relating to you is still required by us to fulfill our legal tasks.
Right to data portability
The right to data portability includes the possibility for the person concerned to receive the personal data concerning him/her in a common and established, machine-readable format from the person responsible so that it may be forwarded to another person responsible if need be.
Right to object
According to Article 21 of the GDPR, you have the right to object to the processing of your data at any time for reasons that arise from your particular situation. However, we cannot always comply with this, e.g. when regulations oblige us to process this data within the framework of performing our legally required duties.
Right to withdraw the declaration of consent under data protection law
Many data processing operations are only possible with your express consent. You can revoke your consent at any time. The legality of the data processing carried out up to the point of revocation remains unaffected by the revocation.
Right to object to the collection of data in special cases and to direct advertising (Art. 21 GDPR)
If the data processing is based on Article 6, paragraph 1, letters e or f of the GDPR, you have the right to object to the processing of your personal data at any time for reasons that arise from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this data protection declaration. If you object, we will no longer process your affected personal data, unless we can prove compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims (objection according to Art. 21 Paragraph 1 of the GDPR).
If your personal data are processed in order to send direct mailings, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is connected to such direct advertising. If you object, your personal data will then no longer be used for direct marketing purposes (objection in accordance with Art. 21 Paragraph 2 GDPR).
Right to complain to a data protection supervisory authority
In the event of violations of data protection law, the person concerned has the right to lodge a complaint with the responsible supervisory authority. The responsible supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link:
https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html
Data collection on our website
On the one hand, your data is collected when you provide it to us. This can, for example, be data that you enter in a contact form.
Other data are automatically recorded by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system or the time of day that the page was viewed). This data is collected automatically as soon as you enter our website.
Cookies
- Description, purpose and scope of data processing
Some pages of our website use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offering more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.
- Legal basis for data processing
Cookies that are required to carry out the electronic communication process or to provide certain functions you require (e.g. shopping cart function) are stored on the basis of Art. 6, paragraph 1, letter f of the GDPR. The website operator has a legitimate interest in storing cookies for the technical error-free and optimized provision of its services. If other cookies (e.g. cookies for analyzing your surfing behavior) are stored, these will be treated separately in this data protection declaration.
- Duration of storage and possibility to object
Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.
You can set your browser so that you are informed about the placement of cookies and only allow cookies in individual cases, refuse the acceptance of cookies either in certain cases or in general, as well as activate the automatic deletion of cookies when you close the browser. If cookies are deactivated, the functionality of this website may be limited.
- Integration of YouTube videos
Our site uses the provider YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA for the integration of videos. Normally, when you open a page with embedded videos, your IP address is sent to YouTube and cookies are installed on your computer. However, we have integrated our YouTube videos with the extended data protection mode enabled (in this case, YouTube still contacts Google's DoubleClick service, but according to Google's data protection declaration, personal data is not evaluated). As a result, YouTube no longer stores any information about visitors unless they watch the video. If you click on the video, your IP address will be transmitted to YouTube and YouTube will know that you have viewed the video. If you are logged into YouTube, this information will also be associated with your user account; you can prevent this by logging out of YouTube before viewing the video. We have no knowledge of the possible collection and use of your data by YouTube and have no influence over it. For more information, see YouTube's privacy policy at www.google.de/intl/de/policies/privacy/. In addition, we refer to the information in this data protection declaration regarding the handling and deactivation of cookies in general.
Server log files
- Description and scope of data processing
Every time our website is accessed, our system, that is, the web server, automatically records information from the system of the requesting computer or other end device of the user.
We collect the following data:
- Information about the browser type and version used
- The operating system of the user's device
- Referring URL
- The IP address of the user
- Host name of the accessing computer
- Date and time of access
- Legal basis for data processing
The legal basis for the temporary storage of this data and the log files is Art. 6, paragraph 1, letter f of the GDPR (our legitimate interests as the responsible website operator). The website operator has a legitimate interest in the technical error-free presentation and optimization of his website - for this, the server log files must be recorded.
- Purpose of data processing
The temporary storage of the user's IP address by our system is necessary to enable the website to be delivered to the user's computer. For this, the user's IP address must inevitably remain stored for the duration of the session.
The above-mentioned data are stored in the log files to ensure the functionality of our website. In addition, we use this data to optimize the website and to guarantee the security of our information technology systems (e.g. for attack detection). An evaluation of the data for marketing purposes does not take place in this context.
- Duration of storage
The above-mentioned data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected.
In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.
If the data is stored in log files, this is the case after 60 days at the latest. Storage beyond this period is possible. In this case, the IP address of the user is deleted or separated so that any association with the requesting client is no longer possible and the data contained no longer has any personal reference.
Contact by e-mail, phone, fax
- Description and scope of data processing
If you contact us by e-mail, telephone or fax, your request, including all personal data resulting from it, will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.
- Legal basis for data processing
This data is processed on the basis of Art. 6 Paragraph 1, letter b of the GDPR, if your request is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 Paragraph 1, letter a of the GDPR) and/or on our legitimate interests (Art. 6 Paragraph 1, letter f of the GDPR), as we have a legitimate interest in the effective processing of the inquiries sent to us.
- Purpose of data processing
We process this personal data in order to process the request.
- Duration of storage
The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to storage or until the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.
- Opportunity to object
The user has the option to object to data processing at any time. The objection should be sent to the following email:
In this case, all personal data stored in the course of contacting us will be deleted.
Contact form
- Description and scope of data processing
If you send us inquiries using the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.
- Legal basis for data processing
This data is processed on the basis of Art. 6, paragraph 1, letter b of the GDPR, if your request is related to the performance of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 Paragraph 1 letter a of the GDPR) and/or on our legitimate interests (Art. 6, Paragraph 1, letter f of the GDPR), as we have a legitimate interest in the effective processing of the inquiries sent to us.
- Purpose of data processing
The processing of this personal data is necessary to process the contact.
- Duration of storage
The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or until the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular retention periods - remain unaffected.
- Opportunity to object
The user has the option to object to data processing at any time. The objection should be sent to the following email:
In this case, all personal data stored in the course of contacting us will be deleted.
Registration and log-in area
- Description and scope of data processing
We offer the user of our website the option to register by providing personal data. The data is entered in an input mask and transmitted to us and stored. This data is not passed on to third parties.
The following data is collected during the registration process:
- Name
- Function and department in the company
- E-mail address
- Company address and telephone/fax number
The following data is collected during the log-in process:
- E-mail address
- Password
At the time of login, the following data is also stored:
- The IP address of the user
- Date and time of log-in
- Legal basis for data processing
The legal basis for processing the data is Art. 6, Paragraph 1, letter b of the GDPR (fulfillment of a contract), since registration and the login area are required to fulfill the contract or to carry out pre-contractual measures.
- Purpose of data processing
Registration and log-in serve the purpose of providing an online shop function with an order form.
- Duration of storage
The above-mentioned data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. This is the case for the data during the registration process to fulfill a contract or to carry out pre-contractual measures when the data is no longer required for the execution of the contract. Even after the contract has been concluded, it may be necessary to store personal data of the contractual partner in order to meet contractual or legal obligations (e.g. tax retention requirements).
- Opportunity to object
A registered user can cancel his/her registration at any time. The data stored there about him/her can be changed by the user at any time. To do this, please send your request to the following address:
Order form
- Description and scope of data processing
After successful registration, the user of our website can inquire about and buy our products in our access-protected online shop via an order form.
- Legal basis for data processing
The legal basis for this is Art. 6 Paragraph 1, letter b, (performance of a contract), that is, the user provides us with the data on the basis of the respective contractual relationship (e.g. maintaining the customer account, processing a contract).
- Purpose of data processing
The purpose of the order form is to conclude a contract with us. The data processing in the order form thus serves the user for the conclusion, implementation or termination of the contract.
- Duration of storage
We store the data collected for the execution of the contract for the duration of the contract and until the expiry of the statutory or possible contractual warranty and guarantee rights. After this period has expired, we store the information of the contractual relationship required by commercial and tax law for the periods specified by law. For this period, the data will only be processed again in the event of a review by the tax authorities.
Analysis tools
When you visit our website, your surfing behavior can be statistically evaluated. This is mainly done with cookies and so-called analysis programs. Your surfing behavior is usually analyzed anonymously; surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You can find detailed information about this in the following data privacy declaration.
You can object to this analysis. We will inform you about the options to object in this data protection declaration.
Data transfer when concluding a contract for services and digital content
We only transfer personal data to third parties if this is necessary in the context of contract processing, for example to the credit institute commissioned to process payments.
Further transmission of the data either does not take place or does only if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, e.g. for advertising purposes.
The basis for data processing is Art. 6, Paragraph 1, letter b of the GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses an SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser address bar.
If the SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.